Turkish Airlines Introduces Dedicated Medical Concierge on Riyadh and Doha Flights

A New Era of Comfort for Gulf Patients

Turkish Airlines has launched a dedicated Medical Concierge service on flights departing from Riyadh and Doha, specifically designed to support the growing number of patients travelling to Türkiye for medical treatment. This new service reaffirms the airline's commitment to passenger comfort and dignity, offering tailored assistance from the moment of check-in to arrival at Turkish hospitals.

Gulf patients can now benefit from trained staff who understand the unique needs of medical travellers. The concierge team assists with priority check-in, wheelchair handling, and onboard care, ensuring a stress-free journey.

What the Medical Concierge Service Offers

The service includes a range of benefits aimed at making medical travel as smooth as possible. From dedicated check-in counters at Riyadh and Doha airports to priority boarding and personalised onboard assistance, every step is designed with patient well-being in mind.

Upon arrival in Istanbul, concierge staff guide patients through immigration and baggage claim, and coordinate directly with hospital transfer teams. This seamless connection ensures that patients are comfortably handed over to their medical facility without any logistical worries.

Designed for Gulf Patients' Needs

Turkish Airlines has trained its cabin crew and ground staff to address the specific requirements of patients from the Gulf region. This includes cultural sensitivity, language support in Arabic, and assistance with medical equipment such as wheelchairs or oxygen devices.

The service also offers flexible booking options, allowing patients to reschedule flights if their treatment plans change, further reducing travel-related stress.

Strengthening Türkiye's Holistic Patient Journey

Türkiye has long been a preferred destination for medical travellers, thanks to its advanced hospitals, skilled physicians, and competitive pricing. The introduction of this concierge service enhances the holistic patient journey, bridging the gap between air travel and medical care.

By partnering with leading hospitals in Istanbul, Ankara, and Antalya, Turkish Airlines ensures that patients experience a continuum of care that begins even before they land. This integrated approach reflects Türkiye's dedication to becoming a global leader in medical tourism.

How to Access the Service

Patients travelling from Riyadh or Doha can request the Medical Concierge service at the time of booking or up to 48 hours before departure. The service is available at no extra cost for eligible passengers and can be arranged through Turkish Airlines' sales offices or participating hospitals.

For more information, travellers are encouraged to contact their medical facilitator or the airline directly. This new offering is expected to further boost medical travel from the Gulf to Türkiye, which already welcomes thousands of patients annually.